Legal notice:
CULTURE RESERVE (NGO) / ASOCIATIA CULTURE RESERVE > PRIVACY POLICY USER INFORMATION
(Buyers, Purchases, Payments, Returns).
Last Updated Date: June 01, 2021
PRIVACY POLICY
User Information
The CULTURE RESERVE.ORG website may use the information it obtains relating to you, including, but not limited to, your Internet Protocol (“IP”) address, name, mailing address, email address and use of the Web Site, for its internal business and marketing purposes and may disclose the information to third parties for such purposes, strictly subject to the privacy specifications set forth in the Company’s Privacy/Security Policy. We are committed to recognizing and respecting your privacy rights by keeping you informed and processing and protecting your personal data in compliance with applicable law. Effective May 25th, 2018, if you are from the European Economic Area (“EEA”), our processing of your personal data will comply with the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (“GDPR”).
WHAT PERSONAL DATA WE COLLECT, WHY WE COLLECT IT, HOW WE USE IT AND HOW WE PROTECT YOUR PERSONAL INFORMATION
We collect this data for necessary and legitimate business reasons. The legal basis for us to collect the data is to be able to provide you with the service you requested or to improve your experience on our website. Similar to most websites, we use a technology called “cookies” to collect information about how our website is used and to be able to offer you a better user experience on our website. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. This way the website communicates with you (your computer) to make your experience on the website better. The data our cookies collects is not personalized and it may include date or time of your visits, time spent on the website, the viewed webpages and what website you have visited just before ours or right after that. We use third party analytics services providers (“Analytics Services”) to collect information about your use of the services, to get an insight on how our site is being used, in order to know how to improve user experience, what content to create and similar decisions all focused on improving the experience for our visitors. We also use an anti-spam plugin in order to avoid spam comments. This plugin identifies spam-like behavior by checking all comments according to some standard rules and it has access to your comment and your IP address.
For Visitors: If you are a visitor of our website, browsing our website but without having signed up for any newsletter or submitted any personal data, we use cookies to deliver you more quickly the pages you have visited previously so you don’t need to wait longer for the respective page to load.
For Comments: If you leave a comment on our website we will retain the data you want to share with us. For instance, you can opt in to save your name, email, website or avatar (if you are a WordPress user) for easier future access to making a comment. These cookies will last for one year. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
For Subscribers: If you are a subscriber who has signed up for one of our newsletters, or has expressed his/her desire to become a subscriber, the data we collect is: 1. Email address, 2. Name – in case it is provided, 3. Where you found out about our website, in case it is provided. Also, like in the case of the visitors, we use cookies to deliver you more quickly the pages you have visited previously so you don’t need to wait longer for the respective page to load. When you subscribe to our website you agree to receive our newsletter with news, articles and free tutorials, including promotional materials, and you agree with our Privacy Policy described here. We use the email you shared with us by subscribing, or by expressing your desire to be added to our subscriber, list to send you our newsletter and your name (if mentioned) to personalize our correspondence. You can edit both by accessing this data via the “Manage subscription” link you will find in any newsletter you receive from us. You may unsubscribe at any time by clicking on the “Unsubscribe” link in any newsletter you receive from us.
For Members: If you are a member of our website, the data we collect is: 1. Email address, 2. Name/Username. We collect this data in order to create your account and ensure your access to it and the tools accessible to the members. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
When Contacting us through our Contact Form: When you send us a message through our contact form, we receive the following data: 1. Your email address, 2. Your name, 3. The Subject and content of your message. This allows our team to reply to the message you have sent. You will never receive marketing-related messages by contacting us through our contact form unless you opt in to our newsletter when you contact us. Please note that the message you send to us is private and only available to us in order to answer you.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Consent to Collect Data for Subscribers: We ask for consent for collecting your data and for sending you our newsletter during the subscribe process and a link to this page is provided during the account creation process.
How long we retain your data: We take reasonable steps to ensure that the personal information we hold about you is reliable for its intended use and is as accurate and complete as is necessary to carry out the relevant purposes described in this privacy policy. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We will retain your personal information for so long as is reasonably necessary for us to fulfill the relevant purposes described in this privacy policy, unless a longer retention period is required or permitted by law.
How we protect your personal information: We are strongly committed to data security and we take reasonable and appropriate steps to protect your personal information from unauthorized access, loss, misuse, alteration or corruption. However, the transmission of information via the internet is not completely secure, therefore, although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site and any such transmission is at your own risk.
Purchases and Payment Processors: If you make a purchase through the services, provided by CULTURE RESERVE.ORG, you may be able to pay using a third-party payment service, such as Stripe, PayPal, Apple Pay, Amazon Pay or other third-party payment services. All information collected by these third-party payment services for purposes of processing your payments is not available to us, unless you have otherwise provided this information to us in connection with your use of the Services. Information collected from you by these third-party payment services is governed by the applicable third-party payment service’s privacy policy. You should review the applicable privacy policy prior to submitting any information to the applicable third-party payment service.
The Privacy of Children: The website use is not intended for children under age 18. We do not knowingly collect or distribute personal information from or about children under the age of 18.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
Your Right to Modify Your Data: You have the right to modify personal data that we hold about you. You can modify your data by clicking on the “update details” link at the bottom of any email you receive from us. If you’re having difficulties updating your data, let us know and we’ll make the change for you.
Your Right to View Your Data: You have the right to see the data that we store about you. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. To request a file containing all your data, let us know.
Your Right to Have your Data Deleted: You have the right to request that we delete data that we store about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you would like to stop receiving our email newsletter then you can click the “unsubscribe” link at the bottom of any of our emails. This will unsubscribe you from any future communications. If, for some reason, this doesn’t work then let us know and we’ll remove you manually.
Privacy Policy Confidentiality: We do not share your data with any company for further processing, marketing, profiling or any other reason.
Privacy Policy Changes: We reserve the right to amend this privacy policy at any time with or without notice. However, please rest assured that we will not use the personal data you have submitted to us in a way that is different to this Privacy Policy without your prior consent. We are committed to these principles in order to ensure that the confidentiality of your personal data is protected. If you have any questions about this policy, please let us know and we’ll get back to you shortly.
Buyers, Purchases, Payments, Returns
Purchases: You may purchase various items that are listed on this website. Prices will be as specified on the applicable listing or part of an online auction. You acknowledge that prices do not include shipping and handling charges or applicable Taxes, if any, for which you are responsible and which will be separately identified on your receipt, unless specified otherwise. CULTURE RESERVE.ORG and/or its third party service providers will collect your billing and shipping information and process your payment. We will ship the purchased work directly to you. The terms and conditions of CULTURE RESERVE.ORG then-current Return Policy apply to any items that you purchase through the website. When you purchase an item via Online Sales (other than via the services provided by this website) and Offline Sales such purchases will be subject to the terms and conditions of the applicable Online Sales channels which will be presented to you at the time of purchase.
Order Cancellations: CULTURE RESERVE.ORG reserves the right to cancel any order for an item placed via the Services if CULTURE RESERVE.ORG determines, in its sole discretion, that the item is mispriced, out of stock, discontinued, or otherwise unavailable at the price listed via the website. If CULTURE RESERVE.ORG cancels an order placed via the services provided by this website, CULTURE RESERVE.ORG will send you an email confirmation of such cancellation and you will not be charged for your order.
Taxes: All prices, fees and other amounts referred to in these Terms, including any prices, fees set forth on the Services, are stated in euros and do not include any sales, use, value added (“VAT“), goods and services (“GST“) or similar taxes or withholding taxes or any customs, duties or tariffs that may be assessed by any governmental tax authority or that are otherwise payable under applicable law with respect to the purchase, sale and licensing transactions contemplated hereunder (collectively, “Taxes“). If you are a purchaser of Original Works of Art and/or Printed Works, you acknowledge that CULTURE RESERVE.ORG will add Taxes to the amounts charged, as a separate charge, when required or when allowed to do so. Each party will be responsible for complying with any and all obligations imposed on it under applicable law with respect to the collection and payment of any Taxes. Each party will cooperate with the other party, and furnish the other party with any customary written documentation or forms required under applicable law to enable the other party to comply with such obligations or to exercise any rights available under applicable law to minimize or to qualify for an exemption from any such obligations.
Fees: CULTURE RESERVE.ORG reserves the right at any time to charge fees for access to the Services, or any portion thereof. However, in no event will you be charged for access to the Services unless we obtain your prior agreement to pay such charges. You may cancel your Account at any time if you created one. You agree to pay all charges that may be incurred by you or on your behalf through the services provided by this website, at the price(s) in effect when such charges are incurred. In addition, you remain responsible for any and all taxes that may be applicable to your purchase(s), and you agree that such taxes, if any, are not our responsibility.
Payments: If you wish to purchase an item, or any other product or service via the services provided by this website, you may be asked by us or our designee to supply certain information relevant to your purchase, including, without limitation, credit card number, expiration date, billing address and shipping information. You represent and warrant that you have the legal right to use any credit card(s) or other payment means used by you or through your account for any such purchase. You acknowledge that any such information will be treated by us in accordance with our Privacy Policy. You grant us the right to provide such information to third parties in order to facilitate the completion of transactions initiated by you or on your behalf through the services provided. Verification of information may be required prior to acceptance of any order through the services provided by this website.
Returns: If you receive a damaged item, which is a rare occurrence because all packages are well protected to insure safe delivery, contact us within 24 hours at office@culturereserve.org. Please save the box and all packaging material and take some photos of damaged item, we must have it in order to process the claim. Items must be returned in its original packaging. In this case we will resend the item again or cancel the order and refund you. You will be charged only for shipping costs.
Also, you can return your purchased item if you just change your mind within 14 days of receiving your order. We will issue you a partial refund of the price of your purchased item. Items must be returned in its original packaging: when you first receive your purchase, save the original packaging, repackage the item in its original box and contact us. Items that are returned damaged will not be refunded. A partial refund is calculated as follows: we retain 10% of your purchase plus shipping costs. At this time, there are no returns on special orders or artwork that is altered at the request of the customer.
Changes: We reserve the right, with or without prior notice, to: change descriptions or references to items, products, subscriptions, software or services; limit the available quantity of any item, products, subscriptions, software, or services; honor, or refuse to honor, any coupon, coupon code, promotional code or other similar promotions; and/or refuse to provide any user of the services with any products, subscriptions, software or services. We may modify any points, rewards, or the terms that govern their usage, at our sole discretion, and such modifications may make the points or rewards more or less common, valuable, effective, or functional.